The CDV is Junk

It's time you started blowing the whistle about Castcom Digital Voice.

You have this rule about selling stuff. You ask yourself, "Would you sell this to your mother?" And, when you ask that question about Castcom Digital Voice, the answer is a very passionate "NO!"

CDV is JUNK.

The REAL market for the CDV product is very small. It's a good product for douchebags like yourself who are engaged by a lot of goofy technical crap, and don't mind (and perhaps even thrive on) the occasional glitch to get the benefit of free long distance. However, even a guy like yourself wouldn't want CDV, because you don't use the phone enough to make it worthwhile.

So, who should actually subscribe to this product? Any person who enjoys dinking around with new technology for the sake of cheap long distance.

Here's the kicker: because you are an employee, you could have CDV for $15 a month...and you STILL refuse to have that shit in your home. Seriously people. In your opinion, it isn't even worth $15 a month. You probably wouldn't even get it IF IT WERE FREE, because it's such a pain in the ass to install.

Here's the problem: Castcom markets their Digital Voice product as if it's a land-line telephone service. Well, it is NOT a land-line telephone service. It's VOIP!

Now, you realize all the techy types reading this are going to be all, "DUH!" But, think about it a minute...every douchebag in all the Castcom service areas are being brainwashed to think that installing CDV (VOIP) service is the same as Ma Bell (telephone) service.



So, now you've got all these old people, and housewives, and other miscellaneous douchebags installing CDV in their homes, and replacing their old-reliable-pick-it-up-and-get-dial-tone telephone service with the same finicky works-until-a-random-server-in-Hackensack-fails system that the internet is based on.

Are you the only one who sees a problem with that?

You probably are, because you're the idiot who still has a job taking call after call from every douchebag who doesn't realize that their phone modem has lost synch and needs to acquire a new IP adress in order to get dial tone, which involves powercycling and/or reseting that phone modem.

Or they don't realize that the phone modem needs to be plugged in for the phone to have dial tone. Do you know how many douchebags turn everything in the house off at night before they go to bed, and then call on their cell phone in panic going, "My phone is DEAD! I have no DIALTONE!" The sad thing is that there are probably thousands of people out there who unplug the power to their phone modem at night and have yet to realize that, by doing so, they are also DISCONNECTING THEIR PHONE SERVICE every night.

Uhg! Get a clue people. If you want phone service, then don't buy CDV from Castcom. Castcom sells VOIP service. And VOIP service requires constant attention and upkeep in order to work. If you want a phone that works all the time...even during a power outage...even if the server is down...or if you want phone service that does not require a modem, then subscribe to regular old-fashioned switch phone from your local TELEPHONE COMPANY.

If you live in Minneapolis or St. Paul, then you should get phone service from Qwest. Or Frontier. Does it cost a little more? Yes. Is it reliable. Of course it is. It's copper wire buried under the ground, for god's sake. Unless you push a backhoe through it, IT FUCKING WORKS. Will it work during a power outage? DUH! The phone company has a basement bunker full of giant batteries that will ensures you'll still have dialtone EVEN IF THERE'S A NUCLEAR WAR. Sheesh! Take a tour of your local phone company's facilities, and they'll show you both the bunker and the batteries. They make a loud buzzing sound. If you get too close, your hair will stand up.

To sum up: Please don't subscribe to Castcom Digital Voice unless you're willing to put with all it's glitches and unreliability. If you subscribe to Castcom Digital Voice, do it with the understanding that what you are paying for ISN'T TELEPHONE SERVICE.